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The Mediator's Toolkit

Formulating and Asking Questions for Successful Outcomes
Paperback Book
Publisher: 
New Society Publishers
 | 
September, 2018
ISBN:
9780865718975
In stock now: 
1
$27.95 CAD
Publisher’s Description: 

Learn how to formulate and ask penetrating, paradigm-shifting questions for successful outcomes in any conflict.



Knowing how to formulate and ask incisive questions to get to the core
of a conflict, challenge entrenched thinking, and shift perspectives are
the main challenge for mediators and the key to successful conflict
resolution.



The Mediators Toolkit employs
the authors powerful S Questions Model, to provide readers with the
skills and tools to develop and ask strategic questions that result in
successful outcomes in any context. The S Questions Model toolkit dives
into four dimensions of successful questions for mediation: the subject
matter dimension, the structure dimension, the information seeking
dimension, and the shifting thinking dimension. The toolkit clearly
explains:

  • The theory behind each question type, including exploration of relevant neuroscience and psychology
  • The purpose of different types of questions
  • How the questions work
  • When to use different types of questions
  • How to build and apply questions to mediation in a non-threatening way.

This essential practical guide will radically sharpen, focus, and
improve the questioning skills of qualified mediators, students,
lecturers, trainers, and those using questions to challenge and effect
change, in any context.Learn how to formulate and ask penetrating, paradigm-shifting questions for successful outcomes in any conflict.



Knowing how to formulate and ask incisive questions to get to the core
of a conflict, challenge entrenched thinking, and shift perspectives are
the main challenge for mediators and the key to successful conflict
resolution.



The Mediators Toolkit employs
the authors powerful S Questions Model, to provide readers with the
skills and tools to develop and ask strategic questions that result in
successful outcomes in any context. The S Questions Model toolkit dives
into four dimensions of successful questions for mediation: the subject
matter dimension, the structure dimension, the information seeking
dimension, and the shifting thinking dimension. The toolkit clearly
explains:

  • The theory behind each question type, including exploration of relevant neuroscience and psychology
  • The purpose of different types of questions
  • How the questions work
  • When to use different types of questions
  • How to build and apply questions to mediation in a non-threatening way.

This essential practical guide will radically sharpen, focus, and
improve the questioning skills of qualified mediators, students,
lecturers, trainers, and those using questions to challenge and effect
change, in any context.

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