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Messages

The Communication Skills Book, 3rd Edition
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2
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3
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Paperback Book
Publisher: 
New Harbinger
 | 
February, 2009
ISBN:
9781572245921
In stock now: 
2
$32.50 CAD
Banyen's Description: 

Many people assume that good communicators possess an intrinsic talent for speaking and listening to others, a gift that can’t be learned or improved. The reality is that communication skills are developed with deliberate effort and practice, and learning to understand others and communicate your ideas more clearly will improve every facet of your life.

Comprehensive in its scope, Messages is for those who want to improve their communication skills in a variety of settings or teach others to do so. The only book of its kind and popular in its earlier editions, this book is loaded with communication skill-building exercises in body language, sexual communication, making contact, assertiveness, negotiation, self-disclosure, and influencing others.

The authors begin with the basics such as listening and expressing and then tackle more advanced topics such as hidden agendas, clarifying language, and conflict negotiation skills. Practical exercises designed to assess and improve communication cover an array of techniques and can be used by any reader. This edition includes up-to-date material on communicating with children, including sections on discipline, setting limits, and prescribing appropriate consequences. There’s also a new chapter on couples communication and new information on using validation strategies during conflicts. Topics covered include: active listening, developing conflict-resolution skills, communicating with family members, public speaking, handling group interactions, being interviewed for jobs, being the interviewer, and more.

Messages is a comprehensive handbook in a most important human skill—personal communication. Reading it made me feel like an enthusiastic partner in an achievable learning endeavor.” —Virginia Satir, author of Peoplemaking

 

 

 

Publisher’s Description: 

Many people assume that good communicators possess an intrinsic talent for speaking and listening to others, a "gift of gab" that cannot be taught. The reality is that communication skills are developed slowly and with deliberate effort, and even the most gifted speakers may feel that there is at least one communication skill -- say, public speaking -- that they just can't master. Messages is a best-selling classic that has already helped more than 100,000 readers develop communication skills in all areas of life. Now in its third edition, this comprehensive and endlessly practical guide includes a new chapter on couples communication and new information on using validation strategies during conflicts. Topics covered in this book include: active listening, reading body language, developing conflict resolution skills, talking to children, communicating with family members, public speaking, handling group interactions, being interviewed for jobs, and being the interviewer. This book is an invaluable resource that can help any reader develop one of the most important skill sets they have.

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