Conflict & Communication Skills

Conversations can be critical and destructive, or they can be generative and productive. This book shows how to guarantee your conversations will help people, organizations, and communities flourish.

Why is it so hard for us to connect on a deep level with others, particularly those who are suffering? We constantly find ourselves interrupted and inundated with tasks and stresses. We are disconnected, sleepwalking through our lives, unable to help even ourselves. There is a better way.

Cutting through all the white noise, chatter, and superficiality our cell phones and social media cause, one of Tibet's highest and most respected spiritual leaders offers simple and practical advice to help us increase our attention spans, become better listeners, and actually appreciate the people around us.

The renowned psychologist and author of The Dance of Anger sheds new light on the two most important words in the English language—I’m sorry—and offers a unique perspective on the challenge of healing broken connections and restoring trust.

A remarkable new way to move beyond biases and blind spots, (especially if you dont think you have any!) so you can understand and communicate more effectively with a friend, lover, relative, or colleague

Focusing on how someone in need can best be helped, the author identifies the skills and honesty of the person who wants to help as key to how effective this can be.

From the head of TED and based on expertise drawn from the best TED Talks, an entertaining and practical guide to speaking, pitching and telling stories, filled with valuable insight for salespeople, leaders, teachers and writers