Conflict & Communication Skills

Revolutionize meetings! Over 20,000 copies sold the easy-to-use guide for running democratic meetings of any size

From the New York Times bestselling author of Rebbe comes this newly revised edition of Words That Hurt, Words That Healan invaluable guide in how choosing the right words can enrich our relationships and give us insight to improve every facet of our lives.

WE NEED TO TALK.

Now in paperback,public radio journalist Celeste Headlee's insightfuland urgent bookon how to bridge what divides us--by having real conversations

BASED ON THE TED TALK WITH OVER 10 MILLION VIEWS
NPR's Best Books of 2017

At a time when a bit more listening might serve us well,Do Listen is a handy guide to the art of communication.

A guide to learning how to communicate with people who have diametrically opposed opinions from you, how to empathize with them, and how to (possibly) change their minds

Negotiating the Impossible guides readers through deadlock with practical advice, and shares stories of successful negotiation to make the hopeless feel hopeful!